"Our telefonski imenik po imenu i prezimenu – telephone directory by name and surname – might have what you're looking for," the receptionist said, scanning the shelves.
After a few minutes of searching, the receptionist pulled out a large book and opened it to a page marked with a yellow sticky note.
It was a crisp autumn morning in Zagreb, Croatia. The sun was shining brightly over the historic buildings and cobblestone streets of the city. Ana, a young journalist, sat at her desk, sipping her coffee and staring at a piece of paper in front of her. She was on a mission to find a person she had been searching for months – a former resident of Zagreb who had gone missing under mysterious circumstances.